Terms and Conditions of Use
The following general terms and conditions of use govern the use of our Site.
01 Permitted Use
Unless expressly permitted by these GTC, it is not permitted:
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to use our Services in an unlawful or fraudulent manner (including infringing the rights of third parties) or for the purpose of collecting personal data or impersonating others.
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to change or use our information on copyrights, trademarks, or other property rights or to intervene in the security-relevant functions of our Services or take measures to disrupt or damage our Services.
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to use our Services to send, receive, upload, download material that does not meet the standards of our content and undermines its integrity and correctness or to use our Services in any way to manipulate or falsify content.
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to use our Services to transmit data that contain harmful programs or codes that are intended to affect the operation of computer software or hardware.
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to use any processes to monitor/copy our Site and its content or to use network-monitoring software to determine the architecture of our Services or to extract usage data from it.
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to behave in a way that restricts or prevents other users from using our Site and Services.
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to use our Services to transmit unauthorized promotional material or to enable its transmission.
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to use our Services for commercial purposes or in connection with any commercial activity carried out without our prior written consent.
You agree to cooperate fully with us in investigating any activity that allegedly or violates these GTC.
Any use of our Site and its Services will be made at the choice and risk of the Consumer.
We shall not be considered liable for any use of the Site made by you that is not compliant with the laws and regulations in force. You alone are liable for any improper use.
02 Exemption
You agree to defend us and hold us harmless from all actual or alleged claims, claims for damages, costs, liabilities, and expenses (especially reasonable attorney fees) arising in connection with your use of the Site that violates these terms and conditions, in particular, the restrictions and requirements set out in the "Permitted use" section, unless these circumstances are not attributable to you.
03 Privacy Policy
Our privacy policy will help you understand how and for what purposes we use your personal data. The privacy policy also applies in the event that you visit or browse our Site without making purchases.
For more information, please click “here” and read our privacy policy.
04 Intellectual Property Rights
Our Site and the Products that we offer are designed and owned by us.
Therefore, our Site and its content (all texts, graphs, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, materials, Products, Services, URLs, technology, documentation, brands, brand names, trade dress, interactive features) and all intellectual property rights thereto, are either owned or licensed by us (hereinafter collectively referred to as “our Intellectual Property Rights”). None of the wordings in these GTC give you any rights concerning our intellectual property rights.
Unless expressly stated here or required by mandatory statutory provisions for the use of the Services, you acquire no rights, claims, or interests in our Intellectual Property Rights. All rights not expressly granted in these GTC are expressly reserved.
05 Links of Third Party Sites
Links on lennymurr.com
Our Site may contain links that you can use to leave the Site. Unless otherwise stated, the linked sites are beyond our control and we are not responsible for the content of, or the transmissions received from any linked site. Links to third party websites are provided for informational purposes only, their placement on our Site does not mean that we endorse their owners and content or recommend our Consumers to access these websites. Please, carefully read their general terms and conditions as well as their privacy policies, when you access these websites through the links provided on our Site.
Links to lennymurr.com
Anyone interested in activating links (that are publicly accessible) to pages of our Site is requested to ask for our consent. Please, contact us via the following address: info@lennymurr.com.
We grant links to our Site free of charge and on a non-exclusive basis.
In any event, it is forbidden to post deep links to our Site or to use unauthorized meta-tags without the our consent.
Terms and Conditions of Sale
The following general terms and conditions of sale govern the offer and sale of Products on our Site.
01 Business Policy
We have adopted a business policy (hereinafter referred to as “Business Policy”). This Business Policy applies to all contracts that are concluded between a Consumer and the Vendor via this Shop of the Vendor.
As stated previously, our Services, in particular the ones related to e-commerce, are made available to our Consumers only for private, non-commercial use and must in no way be connected to any trade, business, or professional activity.
According to our Business Policy, as a Consumer, one has to be an individual who is acting for purposes that are outside their trade, business or profession, to purchase Products on our Site.
Concerning this Business Policy, we reserve the right not to process orders which do not comply with this Business Policy.
02 Contracts With the Vendor
The presentation of Products on our Site does not constitute any binding offer by us for a purchase contract. All orders are subject to acceptance and availability.
To purchase Products on our Site you have to follow and submit the order form provided on our Site. By submitting this order form to us you are placing a binding offer for a purchase contract with us.
Please find the details of the ordering process below:
As a Consumer, you can place Products in your shopping cart by clicking on the corresponding button. Please note, that Products in your shopping cart are not reserved and may be purchased by other Consumers.
In the next step, the ordering process begins, in which all data required for order processing are recorded.
At the end of the ordering process, you will be provided with a summary listing the essential characteristics of each Product ordered, relevant prices (including all tax or applicable charges), payment and delivery methods, costs of shipping and delivery as well as details of the supplier and the date by which the Vendor undertakes to deliver the Products.
Before proceeding to send the order form, you are required to identify and correct any potential errors in the input information as well as must acknowledge our GTC and the policy on the right of withdrawal as legally binding for your order by ticking the appropriate box.
You are then placing a binding order to purchase the Products in the shopping cart subject to the conditions applicable at the time if you click on the button "complete purchase”. Upon submitting the order form, you confirm that you unconditionally accept and undertake to comply with, in dealings with the Vendor, these general terms and conditions of sales.
On receipt of your order, we will send you an order confirmation stating the details of your order via e-mail. Please note that our order confirmation does not constitute a declaration of acceptance of your contractual offer but serves for information purposes only.
A purchase contract between you and us, a legally binding agreement, will become effective only when we send you a declaration of acceptance by e-mail or send the Products to you.
We have the right to refuse any offer and to not accept your order.
We may not process orders that do not provide sufficient guarantee of solvency, that are incomplete or incorrect, or ones that give rise to the suspicion that the Products purchased are intended to be resold on a commercial basis. We also may not process orders in the event of unavailable Products. In these cases, we will inform you via email that the Vendor has not processed your order/the contract has not been finalised and tell you the applicable reasons.
Our right to refuse any offer does not apply when you choose an offered payment method for your order, in which a payment process is initiated immediately upon submission of your order. In this case, the legally binding agreement is deemed to have been concluded when you have completed the ordering process, as described above, using the "complete purchase” button.
The language available for concluding the contract with the Vendor is English.
03 Pricing & Payments
Prices
Prices displayed on the Site are in Euros (€) and inclusive of statutory sales taxes.
If there are additional shipping costs, this can be found in the description of the Product. Shipping costs are calculated according to the country of destination. You can choose your shipping country during checkout. For detailed shipping pricing information, please click “here”.
If the delivery is made to non-EU countries, additional duties, taxes or fees may have to be paid by the Consumer to the customs or tax authorities responsible there or to credit institutions. Before ordering, the Consumer is advised to inquire about the details from the respective institutions or authorities.
We reserve the right to change our prices at any time and to correct unintentional price errors. These changes do not affect the price of Products that you have previously purchased.
Payments
The Consumer can choose from the payment methods that are available on our Site for their order.
Bank transfer: In the case of prepayment by bank transfer, the payment is due immediately after the conclusion of the contract, unless otherwise agreed.
Paypal: When paying by "PayPal", the payment is processed via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. In this case, the terms of use of PayPal apply. These can be found here:
https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.
Credit/debit card: In case of payment by credit/debit card, all details will be sent by encrypted protocol to the bank that provides the relevant remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of return in compliance with the exercise of your return right or for reporting cases of fraud on our Site to the police.
04 Insurance & Delivery
Delivery
Products will be posted within 3 business days. This applies from receipt of your payment of the purchase price and related costs. Delivery is only made after our bank received your payment.
You will receive a tracking number as soon as your parcel has shipped.
Your order will be delivered to the address supplied by you. Any parcel returned to us due to an incorrect or incomplete delivery address will be re-dispatched at the expense of the Consumer.
Insurance
The Vendor insures each purchase during the time it is in transit until it is delivered to you. At this point, responsibility for your purchased Products passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by us and transfer of responsibility in the same way.
Please note, if your delivery is above a certain value, you will not have the option to opt-out of signature confirmation. This is to ensure the safe arrival of your order.
05 Right of Withdrawal
As a Consumer, you may cancel your contract with us in relation to Products purchased from our Site, without specifying the reason, by notifying us in writing within fourteen (14) calendar days, beginning on the day you receive the Products.
It is not possible to return or exchange customised Products or Products that had the hygienic seal removed, where provided. This does not affect the rights of the Consumer according to the law.
To withdraw from the contract, please write at info@lennymurr.com. You will be sent an e-mail confirmation when your return request has been received.
Once you have withdrawn from the contract, the Product/s must be returned to the address - Leonard Murr, Reutterstraße 74d, 80689 Munich, Germany - within fourteen (14) calendar days from when you reported your decision to withdraw from the contract in written form.
There will be no refund if a Product is damaged or lost in shipping, thus we recommend using a tracked postal/courier service for your return.
In the event of total withdrawal, we will refund the entire amount paid at purchase, excluding shipping costs. In the event of partial withdrawal, we will refund only the amount corresponding to the Products subject to withdrawal. In case a promotion code has been used for an order, the promotion code will not be reimbursed if the Consumer uses their right to withdraw. This applies to total and partial withdrawal. For more information, please click “here” and read our conditions for promotion codes.
The right to withdraw - in addition to compliance with the terms and methods described above shall be deemed correctly exercised once the following conditions have been fully met:
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You have sent us a note with your wish to withdraw from the contract within fourteen (14) calendar days from the date of your receipt.
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The Products returned are in perfect condition, unworn, and not damaged.
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The Products are returned in their original packaging.
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The returned Products are shipped back to the Vendor within fourteen (14) calendar days from the date you notify us of your decision to withdraw.
After the Products are returned, the Vendor will carry out the necessary checks regarding the conformity of the Products to the terms and conditions indicated above.
If the outcome of these checks is positive and the right to withdraw is exercised according to the methods and terms indicated above, we will send you an e-mail confirmation that your returned Products have been accepted and undertake to refund any potential sums already collected for the purchase of the Products according to the methods and terms provided for.
Regardless of the payment method used, the refund, whether full or partial, is activated by the Vendor as soon as possible once it has been verified that you have correctly exercised your right to withdraw.
The Vendor will complete the refund using the same payment method used by you for purchasing the returned Products unless you have expressly agreed upon a different payment method with the Vendor and provided that you will not incur further charges as a consequence of the refund. When the recipient of the Products indicated on the order form and the person who carried out the payment of the necessary amount for their purchase differ, the refund, if the right of withdrawal is exercised, will be carried out by the Vendor, in any case, to the person who made the payment.
If the outcome of these checks is not positive, we will notify you, via e-mail, of the diminished value of the returned Products as a result of your failure to observe the conditions set out above.
If the here listed methods and terms of exercising your right of withdrawal are not met, you will not have the right to a refund of the amounts already paid to the Vendor. Within 14 calendar days after the e-mail detailing the non-acceptance of your refund, you can choose to reclaim the Products, at your own expense, in the state in which they were returned to the Vendor, by contacting the Vendor according to the methods of which you will be notified. Otherwise, the Vendor will be able to keep the Products, in addition to the amount already paid for their purchase.
06 Return Policy
We aim to guarantee the complete satisfaction of our Consumers. If for some reason you are not satisfied with your order, you can exercise your right of withdrawal, without penalty, within 14 calendar days of receiving the Products purchased on our Site.
Products to be returned must be sent back within fourteen (14) calendar days from when you reported your decision to withdraw from the contract.
For more information, about your right to return Products and the conditions that have to be fully met, please click “here”.
Return shipping costs will be at your expense and will not be refunded. You will need to personally bear and carry out the payment of the necessary costs and you will be held responsible in the event of loss or damage of Products during shipping. Also, the Vendor is not liable for any customs/duties-related fees.
Once we have received your return and checked that all the requirements have been fully met, you will receive a confirmation e-mail. Refunds will be issued upon receiving this confirmation e-mail.
The amount will be refunded through our payment gateway and will take up to 7 working days to process. The time it takes to restore the credit to your account depends on payment method used for your order.
We reserve the right not to accept returns that have not been communicated or shipped within the returns time limit or ones that are not in the same condition in which they were delivered.
We do not offer exchanges.
07 Warranty
Concerning the warranty, the provisions of statutory liability for defects apply, unless otherwise agreed in these terms and conditions.
The Products offered on our Site are in the form of digital photographs of the actual Products. Minor discrepancies between the presentation and the actual Products do not qualify as a defect in the Products ordered.
The Consumer is asked to complain to the deliverer about delivered Products with obvious transport damage and to inform the Vendor of such. Failure to comply does not affect the statutory or contractual claims for defects of the Consumer.
08 Liability
The Vendor is fully liable for intent and gross negligence.
In the case of simple negligence of essential contractual obligations (an obligation, whose fulfillment is essential to enable the proper execution of the contract in the first place and whose fulfillment the Consumer could reasonably rely upon), the liability of the Vendor shall be limited to foreseeable damage characteristic for the contract. We accept no liability for any breach by ordinary negligence of contractual obligations which are not essential.
Nothing in this shall prejudice our liability in the event of fraudulent concealment of defects, our liability for claims based on the Product Liability Act, and our liability for damage caused by injury to life, limb, or health. This shall not entail a reversal of the burden of proof to the disadvantage of the Consumer.
09 Exemption in Case of Violation of Third Party Rights
If the Vendor owes the Consumer per contract not only the delivery of Products but also the processing of the Products according to certain specifications of the Consumer, the Consumer must ensure that the content provided to the Vendor for this purpose does not infringe the rights of third parties.
The contracting parties agree that the Consumer exempts the Vendor from third party claims in this context unless he/she is not responsible for the infringement. The exemption also includes the assumption of the appropriate costs of the necessary legal defense, including all court and lawyer fees in the statutory amount.
In the event of a claim by a third party, the Consumer is obliged to immediately, completely, and truthfully provide the Vendor with all information that is necessary for the examination of the claims and a defense.
10 Gift Cards
Gift cards that have been purchased through the Shop of the Vendor can only be redeemed in the Shop of the Vendor.
Gift cards can be redeemed up to three years after their purchase. Any remaining credit will be credited to the gift card account of the Consumer until the expiry date of the respective card.
Gift cards can only be redeemed before completing the order process, a subsequent redemption does not take place.
Only one gift card can be redeemed per order.
Gift cards can only be redeemed for the purchase of Products. The purchase of additional gift cards cannot be made with a gift card.
If the value of a gift card is insufficient to pay for the respective order, one of the other payment methods offered can be used to settle the difference.
Credit on gift cards will not be paid out and no interest will be charged.
Gift cards are generally transferable. The Vendor can deliver with a discharging effect to the Consumer who redeems the respective gift card. This does not apply if the Vendor has knowledge or grossly negligent ignorance of any non-authorization, legal incapacity, or lack of authorization of the respective owner.
11 Promotion Codes
Promotion codes are delivered free of charge by the Vendor to their Consumers and are not available for purchase. They can only be redeemed on the Site of the Vendor and within their specified period.
Promotion codes can only be redeemed by Consumers.
Individual Products can be excluded from promotion codes.
Promotion codes can only be redeemed before completing the order process, there is no subsequent settlement.
Only one promotion code can be redeemed per order.
The Products value of the respective order must at least reach the amount of the promotion code. Any residual credit will not be refunded by the Vendor.
If the value of a promotion code is insufficient to pay for the respective order, one of the other payment methods offered can be used to settle the difference.
The credit of a promotion code is neither paid out nor interest.
Promotion codes will not be reimbursed if the Consumer returns the Product/s paid with the promotion code in whole or in part within the scope of their statutory right of withdrawal.
If you make use of your right of withdrawal, you will be reimbursed the reduced purchase price.
If you return a Product from an order that originally contained multiple Products, the value of the promotion code will be deducted from the total price of the Product and you will receive a corresponding refund. The promotion code expires in proportion to the value of the returned Product.
Promotion codes that are based on the purchase of a certain amount of Products expire for the full order in case that one or more of the Products bound to the conditions of the promotion code are returned (e.g. the promotion code “pair” only applies when purchasing two Products of the same category and with the same price. In case that one of them is returned, the promotion code will expire for the entire order.)
If all Products of an order are returned, the promotion code will expire and the amount originally paid will be refunded.
Promotional codes are generally transferable.
The Vendor can deliver with a discharging effect to the Consumer who redeems the respective promotion code. This does not apply if the Vendor has knowledge or grossly negligent ignorance of any non-authorization, legal incapacity, or lack of authorization of the respective owner.
12 Applicable Law
For these GTC and any contractual relationship between you and us, the law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention.
The statutory provisions on the restriction of the choice of law and the applicability of mandatory provisions, in particular of the state in which a Consumer has their habitual residence, remain unaffected.
If any provision is invalid, nothing in this shall prejudice the validity of the remaining provisions hereof.
13 Information on the Online Dispute Resolution
The European Commission provides a platform for the out-of-court resolution of disputes (ODR platform), which can be viewed under -http://ec.europa.eu/odr.
We are neither obliged nor willing to enter into dispute resolution proceedings before the consumer arbitration board.
Amendments and Updates
We reserve the right to change these GTC from time to time at our sole discretion in consideration of any regulatory changes.
You should therefore read these GTC regularly and in any case during the checkout process when purchasing Products. The new GTC will apply to any order you place after the effective date of the new GTC.
The new GTC shall be effective as of the date of publication on our Site.
15.03.21
lenny murr
General Terms and Conditions
12.03.21
Thank you for visiting lennymurr.com.
This online shop (hereinafter referred to as “Shop”) and its adapted version for mobile devices (hereinafter referred to as “App”) - hereinafter collectively referred to as “Site” - as well as its related services (hereinafter referred to as “Services”) and offered products (hereinafter referred to as “Product/s”) are owned and made available by Leonard Murr in accordance with the following general terms and conditions.
Leonard Murr (hereinafter referred to as “Vendor”, “We/we”, “Us/us”, “Our/our”) is a business registered in Germany. Our registered address is Reutterstraße 74d, 80689, Munich, Germany. Our sales tax identification number is DE330721236.
These general terms and conditions (hereinafter referred to as "GTC") set out the conditions under which visitors or users (hereinafter referred to as "Consumer/s”, “You/you”) may use our Site and applies to all contracts that are concluded between a Consumer and the Vendor via this Shop of the Vendor. We do not accept any diverging terms and conditions from the Consumer except where specifically agreed in writing.
Our Services are provided to you for informational purposes and only for private, non-commercial use. They should in no way be connected to any trade, business, or professional activity.
By accessing or using our Site, you declare that you agree to the GTC in a binding manner. Please read these GTC carefully before accessing our Site, using the Services, or purchasing Products.
You affirm that you have reached the legal age of majority (18 years) and have the legal authority, right, and freedom to enter into a binding agreement based on these GTC.
If you are a minor, you must let your parental or legal guardian read and approve the GTC of the Vendor before you use our Site or any of its Services or purchase Products.
We reserve the right to only accept orders from those over 18.
