Any item ordered on lennymurr.com can be returned within 14 days of the reception date.

 

To return an item please send an email to info@lennymurr.com.

 

Return shipping costs will be at your expense and will not be refunded. We recommend using a tracked postal/courier service for your returns as you will be held responsible in the event of loss or damage of products during shipping.

 

Items must be returned in their original condition and packaging. Any damaged, used, incomplete, or soiled product will not be eligible for a refund.

 

Once we have received your return and checked that all requirements have been met, you will receive a confirmation e-mail.

 

The amount will be refunded through our payment gateway upon receiving the return confirmation e-mail and will take up to 7 working days to process.

The time it takes to restore the credit to your account depends on the payment method that you used for your order.

 

We reserve the right not to accept returns that have not been communicated or shipped within the returns time limit or if they are not in the same condition in which they were delivered.

 

LM does not offer exchanges.